Our Mission
At Vital Medical Alert, our commitment runs deeper than just offering products; we are driven by the core mission to empower individuals to live their lives fully, safely, and with the assurance that help is always within reach.
Our Journey
The inception of Vital Medical Alert was rooted in a simple realization: while the need for reliable emergency response systems is universal, not all solutions are created equal. We wanted to bridge that gap, by providing a system that's inclusive, trustworthy, and technologically advanced.
We Care About What You Think
Like Geoff’s grandmother, our customers remain at the heart of everything we do. Hear what they have to say.
Not All Medical Alert Companies Are Alike
Making the decision to buy an alert from us is significant. You should have confidence in both your choice and our company. Considering it's a service that could potentially save a life, guaranteeing customer satisfaction is ingrained in our core values. Here are the others:
Our Five Core Values
Customers Above All Else
Every choice we make and every step we take is driven by our customers' well-being.
Innovation As Our Motivation
Every day, we push ourselves to enhance our technology, products, and services.
Passion For Purpose
We hold a profound concern for the influence of the services we offer and the communities we endorse.
Forge Connections
We dedicate time and effort to establishing authentic connections with our customers, partners, and team members.
Excellence in Results
We aim for top-tier performance, growth, and results throughout our business.
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Happy Employees Mean Happy Customers
At Vital Medical Alert, we prioritize hiring those who share our mission. Our CEO emphasizes, "Happy people make happy customers." This shared belief fosters a friendly, community-based, and growth-oriented company culture.
We Are A Company That Gives Back
We encourage volunteerism, allowing employees time to support their chosen organizations. Our team collectively engages in mission-aligned volunteer activities at places like Philabundance and local Senior Centers.
